← Back to Home

Privacy Policy

Last Updated: October 19, 2025

1. Introduction

Trowe Price Tech ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading analysis platform and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Complete identity verification (KYC)
  • Make transactions or deposits
  • Contact customer support
  • Subscribe to newsletters or marketing communications

This information may include:

  • Full name, date of birth, and nationality
  • Email address and phone number
  • Residential address
  • Government-issued identification documents
  • Financial information and bank account details
  • Tax identification numbers
  • Employment and income information

2.2 Automatic Information Collection

When you access our platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Location data (derived from IP address)
  • Cookies and similar tracking technologies
  • Trading activity and transaction history

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Identity verification services
  • Credit bureaus and fraud prevention agencies
  • Payment processors and financial institutions
  • Public databases and government records
  • Analytics providers

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage your account
  • To verify your identity and comply with KYC/AML regulations
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To send you technical notices, updates, and security alerts
  • To provide customer support and respond to your inquiries
  • To send marketing communications (with your consent)
  • To conduct research, analytics, and improve our platform
  • To comply with legal obligations and regulatory requirements
  • To protect our rights, privacy, safety, and property

4. Data Security

We implement robust security measures to protect your personal information:

  • 256-bit SSL encryption for data transmission
  • Advanced encryption standards (AES-256) for data storage
  • Multi-factor authentication (MFA) for account access
  • Regular security audits and penetration testing
  • Secure data centers with physical access controls
  • Employee training on data protection and security
  • Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, identity verification, fraud prevention, and customer support.

5.2 Legal and Regulatory Authorities

We may disclose your information to comply with legal obligations, respond to government requests, enforce our terms and conditions, or protect our rights and safety.

5.3 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After account closure, we may retain certain information for:

  • Compliance with legal, tax, and regulatory obligations
  • Fraud prevention and security purposes
  • Resolving disputes and enforcing agreements
  • Backup and disaster recovery purposes

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw previously given consent
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@t-rower-price.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@t-rower-price.com
  • Phone: +1 (212) 564-8800
  • Address: Data Protection Officer, 350 Fifth Avenue, Suite 7680, New York, NY 10118

13. Regulatory Compliance

We comply with applicable data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Payment Card Industry Data Security Standard (PCI DSS)
  • Financial Industry Regulatory Authority (FINRA) requirements
  • Securities and Exchange Commission (SEC) regulations

14. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

15. Do Not Track Signals

Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals. We continue to collect information as described in this policy.